The biggest payment-related issues merchants experienced during Black Friday

The biggest payment-related issues merchants experienced during Black Friday

By: Jereme Sanborn
Posted: December 18, 2024


We polled merchants to learn the biggest payment challenges they faced during the hustle and bustle of this past Black Friday shopping weekend. 

That way we can help small to mid-sized businesses be as prepared as possible for a holiday shopping season that will continue through the end of the year. 


Black friday merchant poll

 Here are the concerns merchants shared: 

  1. High processing fees. Many merchants expressed frustration with the payment processing fees they were paying. At North, we leverage technology like Interchange Optimization to secure you the lowest rates possible. We even offer our unique Edge Program to help you reduce processing costs by offering your customers a discount for paying with cash. 
  2. Checkout speed. Other poll respondents were interested in ways to keep checkout lines moving. How do lightning-fast processing speeds and industry-leading network uptimes of more than 99.99% sound? North also offers the latest mobile devices so you can accept payments anywhere in your store, solutions for BOPIS (buy online, pickup in store), and more.
  3. Employee/inventory management. Northā€™s intuitive Payanywhere point of sale app is easy for your new hires to learn. It allows you to track sales by employee, while your employees can use a simple Passcode to switch between themselves on a single device to check out customers, view low-stock alerts, and more. 

To ensure you have everything you need for fast and frictionless checkout and back-office management all holiday shopping season long, contact North today.