3 Ways to Increase Security at Your Brick-and-Mortar Store

increase security with a security guard

By: Dave Galens
Posted: April 10, 2025


A set of robust locks and a good video surveillance system represent the foundations of a physical security infrastructure designed to protect your retail store from theft. Nevertheless, these precautions do not offer a complete solution. 

The following tips will assist you in constructing a comprehensive fortress that will help shield your shop from threats of all types.

1. Physical security measures

Protect your products and premises with cameras, alarm systems, access controls, adequate lighting, and ongoing staff training.

Physical security is what people first think about when it comes to protection. It refers to procedures and practices designed to ensure that your property and the products it holds are safe from interlopers.

Begin by investing in cameras that oversee all parts of the store, including entrances, exits, aisles, and checkout areas. Create an environment of security awareness by posting signs announcing that the property has video surveillance in place.

Your alarm system should be equipped with panic buttons, door and window sensors, and motion detectors. Ideally, you should also limit access to sensitive areas like offices and supply rooms. 

All doors should be sturdy and equipped with reliable locks. Lighting, including motion-activated solutions, will provide additional visibility.

2. Procedures to protect cash and other payments

Staff need to be regularly trained on procedures for handling cash and preventing theft. Your products and the cash that some of your customers use to pay for them should also be safeguarded. 

Start by looking at your store layout, paying special attention to dark or out-of-the-way areas that could tempt thieves to do their worst. When it comes to big-ticket items, be sure they are under close supervision or are stored securely and can only be accessed by authorized staff.

Keep the amount of cash in your registers to a minimum to reduce losses should theft occur. Furthermore, protect yourself with secure safes and cash drawers.

3. Protect your digital security

Your data is one of your most valuable assets. Ensuring the security of information through secure payment solutions is also crucial. 

Safeguard it by first investing in a modern point of sale solution packed with security features. Plug the vulnerabilities in your system by regularly updating software, and protect your digital infrastructure with strong passwords, access controls, and data encryption. 

Your network should also be kept safe with strong passwords, encryption, updated router firmware, and a separate guest Wi-Fi network. 

Be sure that your in-store payment options are PCI-compliant and are in line with data privacy regulations. All data stored in your systems should be regularly updated, ideally to an offsite location in the cloud, and protected with antivirus and antimalware software.

Regular, thorough staff training sessions enable you to maximize the effectiveness of both physical and digital security precautions. 

With comprehensive documentation and education about fraud, phishing schemes, and store protocols related to the handling of suspected fraud, you can create and maintain an environment of security awareness.

Over the years, you have poured endless amounts of love, time, and money into building and supporting your business. 

Safeguarding it with physical and digital security measures is one of the most important and effective steps you can take to ensure that all of your hard work and financial investments will remain safe from the numerous physical and digital security threats that are so prevalent in today’s world.

North is a leading financial technology company that builds innovative, frictionless end-to-end payment solutions designed to simplify and grow businesses of all sizes. From the front door, to the back office, the developer world, and partnerships that expand the payments landscape, North offers proactive, comprehensive merchant services, in-house processing, and more.