The healthcare industry is experiencing significant growth and change. Nowhere is this more the case than in the data sector.
More practices are integrating a cloud-based POS system into their operations in order to streamline functions, enhance the patient experience, and give valuable data insights.
Elevated operational efficiency
Patient care goes far beyond hands-on diagnoses and in-person or remote follow-ups. In fact, every aspect of the person’s journey, from initial check-in to final discharge, needs to flow smoothly and be characterized by expertise, compassion, and transparency.
The cloud-based POS integrates seamlessly with your patient management software. The result is better control over patient wait times, check-ins and checkouts that have traditionally been sources of frustration for staff and customers alike.
The entire funds exchange process flows more smoothly with a modern POS. In line with client demands, these systems are equipped to take a variety of payment methods.
Copayments and insurance claims are automatically processed, eliminating mistakes made when data is entered by humans. As a result, your staff’s time is freed up, cash flows more smoothly, and patients are happier and have more trust in your practice.
If you stock medical equipment or other types of inventory, your cloud-based POS also automates tracking, ordering, and re-ordering of supplies.
Consequently, patients seeking to buy a device or other piece of medical paraphernalia will not need to experience delays due to shortages. At the same time, your cash flow will be directed intelligently, allowing you to make the most of every penny you spend.
Improved patient experience
At every point during their relationship with your practice, the patient’s experience should be a positive one. In addition to your kind and attentive care, you can take steps to elevate satisfaction via the POS furnished by your merchant account provider.
When the time comes to pay, your POS helps to make the transaction fast and convenient – and in your customer’s preferred method. Clients can submit their payments with the peace of mind that comes from knowing that the process is secured by encryption and tokenization that minimize the likelihood of breach.
Just as is the case in retail, the personal touch is crucial. Because your POS integrates with patient records, you can customize the information and follow-up messages that you send to each person. After all, nowhere is it more valuable to feel heard and understood than in healthcare.
Insights and analytics
Technology now gives you the ability to gather and analyze numerous datapoints about your practice. Use it to create real-time reports, leverage advanced analytics, and centralize disparate data.
Your POS allows you to track your revenue and expenses in real-time and with just a few clicks. Consequently, you immediately gain insights that can lead to better decisions about cost reduction and resource allocation. Before long, the results will trickle down to the quality of care and attention that you give to your patients.
The benefits don’t stop there. With advanced analytics, you can examine data about patient behaviors, identify trends, predict outcomes, and even suggest personalized treatment plans.
Finally, the system is capable of centralizing all disparate pieces of data across your locations. You will then be able to gain a comprehensive picture of your entire footprint that enables you to make intelligent decisions and forecasts. Today’s healthcare payment processors are connecting their clients with the advanced security and rich feature sets found in cloud-based POS systems. As a result, efficiency is raised, patient experience improves, and you gain clarity when you can gather incisive, in-the-moment details about your performance and productivity.
North is a leading financial technology company that builds innovative, frictionless end-to-end payment solutions designed to simplify and grow businesses of all sizes. From the front door, to the back office, the developer world, and partnerships that expand the payments landscape, North offers proactive, comprehensive merchant services, in-house processing, and more.
